Terms and conditions

The site SOSETA3.RO, is an online shop owned and maintained by S.C.SOCKS REUNITED S.R.L. (Reg com:J40/14130/2014, C.U.I.:33874350)
“The User” term will be used further to refer to the person accessing and using this site.
Accessing SOSETA3.RO implies accepting the terms and conditions, which we recommend reading, and assuming the responsibility of using it. The terms and conditions page can be modified at any time without notification, by editing this current page.
Any attempt to access the personal data of another user, modifying the content of the website or affect the performance of the server hosting the website will be considered an attempt to fraud and S.C.SOCKS REUNITED S.R.L. will notify the authorities.

1. ORDER CONFIRMATION

By accepting these terms and conditions, and upon confirmation of the customer’s order, a written and binding agreement is entered between the customer and SOSETA3.RO. Once an order is completed on SOSETA3.RO, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order, SOSETA3.RO reserves the right NOT to send the product to the customer, and thus cancel the order.

Online Dispute Resolution (ODR):
Link: http://ec.europa.eu/odr

2. AGE RESTRICTION

If the customer is under 18, permission must be obtained from a parent or other person of authority.

3. PAYMENT

SOSETA3.RO accepts Direct Bank Transfer and card payments through our partner NETOPIA mobilPay. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to SOSETA3.RO, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorised sources from accessing customer information. SOSETA3.RO does not store customer credit card information after completing the transaction. Prices are without shipping or other services that SOSETA3.RO may offer. SOSETA3.RO reserves the right to change prices at any time. On SOSETA3.RO prices are shown in the following currencies: Euro (EUR) and Romanian Leu (lei).

*Please note that local import charges (customs duty, sales tax) may occur depending on your region and country. These charges are at your own expense.

4. LOCAL LEVIES

Please note that local import duties vary by country and region. These taxes are to be paid by the customer.

5. RETURNS

The customer may cancel her/his purchase by giving unambiguous notice within 14 calendar days from the date of receiving the item. The cancellation deadline is met if the customer sends the notice before the expiry of the deadline. The item must be shipped without undue delay and no later than 14 days from the date of dispatch.

Standard cancellation form:
(this form is filled in and returned only if the cancellation right is applied)

 – To SC Socks Reunited SRL, Bld. Mircea Voda 37, Bloc M29, Scara B, Apt. 57, Bucharest, Romania, soseta3ro@gmail.com:
– I/we hereby declare that I/we (*) wish to make the cancellation right applicable to my/our (*) purchase agreement for the following goods (*) / delivery of the following services (*)
– Order number
– Ordered at (*) / received at (*)
– Customer’s name (Customers’ name)
– Customer’s address (Customers’ address)
– Customer’s signature (Customers’ signature) (only if the content of the form is communicated on paper)
– Date

The product must, be returned in its original packaging. The costs are the responsibility of the customer.

SOSETA3.RO will reject all returns that do not meet the above requirements. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by SOSETA3.RO.

The total amount of the purchase is refunded without undue delay and no later than 14 days from receipt of notice of withdrawal. However, SOSETA3.RO may withhold the refund until the item has been received or until the customer has submitted documentation for returning the item, whichever is the earliest.

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once SOSETA3.RO receives the returned product, the items(s) are refunded.

Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags etc still attached. SOSETA3.RO reserves the right to refuse any returns which do not comply with the above criteria.

In case the customer does not agree with SOSETA3.RO’s handling of the cancellation right, and the customer is unable to find an amicable solution with SOSETA3.RO, the customer may complain with the Romanian Authority for Customer Protection (Autoritatea Nationala pentru Protectia Consumatorilor), if the conditions for this are met (http://www.anpc.gov.ro).

6. SHIPPING

SOSETA3.RO sends packages with Sinapseria in Bucharest, Fan Courier in Romania and DHL Post to all their international destinations – with Track & Trace information.

Shipping times for regular service in Bucharest are 24 – 36 hours, Romania 24 – 48 hours, Europe are 2-5 business days and as a regular service outside Europe 7-14 days. SOSETA3.RO accepts no responsibility for delays in customs processes outside the EU. Shipping times are a guide. Delays may occur and SOSETA3.RO holds no responsibility for delays caused by shipping companies.

SOSETA3.RO reserves the right to request additional shipping costs from the customer on orders for multiple items.

9. PRIVACY

SOSETA3.RO treats customer information with the utmost respect and integrity. No information will be disclosed to third parties.

10. COMPANY INFORMATION

SOSETA3.RO is the official online shop for SC Socks Reunited SRL. SC Socks Reunited SRL is governed by Romanian law and registered in Romania at:

SC Socks Reunited SRL
Bld. Mircea Voda 37, Bloc M29, Scara B, Apt. 57,
Bucharest,
Romania

Reg com:J40/14130/2014
C.U.I.:33874350

Telephone: +40722673249
Email: soseta3ro@gmail.com